Kia ora,

To help keep us all safe, the Government has announced that from Thursday 19 November you must wear a face covering whilst on-board public transport in Auckland.

This change means that even under Alert Level 1 it is now mandatory for everyone over the age of 12 to wear a face covering while on public transport. This Government announcement does not apply to school buses, as students are already part of a registered group. You also don’t need to wear a face covering if you have a disability or condition that makes it unsuitable to cover your face.

We recommend you scan the QR codes which are on-board buses, trains, and ferries using the NZ COVID Tracer app.

It’s important to make sure your AT HOP card is registered to help with contact tracing.  If you hear a ‘triple-beep’ when you tag-on, it means your card is not registered. To register your card, click here.

To learn how to make a face covering or for more information, please visit the Government's COVID-19 website.

Let’s continue to do our bit and reduce the spread of COVID-19. Thanks for your understanding and patience.